Fixed Fee Managed Services Wollongong

Wouldn’t it be great to have unlimited IT support, for an affordable fixed price every month? Benefit from our managed services today!

Reactive Tech Support

If your IT systems are running stably and don’t require much IT support, then our Ad-Hoc or pay-per-hour service could be just what you’re after.

Server & Network Audits

Is your office experiencing general slowness? We can assist with network and server evaluations and optimisations.

Backups & Disaster Recovery

Do you have the proper systems in place to ensure you are never caught out by data loss? What if your server was to crash? Can you trust your IT company that they are working?

Virtualisation & Cloud Solutions

Consolidate your IT system resources and improve your IT support and performance with virtualisation of your environment.

Support When You Need It

We have help desk technical support staff on hand to assist you when you need it 24/7/365. But we keep it simple so you can get back to work quickly.

Like What You See? We’re Just Getting Started Contact Us Today

"Thank you, you have reduced our IT costs whilst improving our efficiency and return on our IT investment. "

− Tom, Dougmal Real Estate

"Not one IT firm in 25 years has offered the service to this business that Aftershock has. Always knowlegable, courteous and prompt!"

− Jeff, Highland Strata

"You deliver great results offering a true partnership with us. I would highly recommend you to anyone looking for a stand out performer in IT Managed Services."

− Anna, Southern Sweet Distributors

IT Support Focused on You.

We understand that every second is important for you and your business, when you have issues, we’re there to support you. We seek to understand the way you do business so that we can offer IT Support that best suits your needs and helps you to focus on what you do best.

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About Our Team

We have a great team of experienced technicians who understand when you call you need help, not an arrogant attitude… Our techs are trained to respond quickly, to be friendly and understanding, and most importantly to explain things simply so that you can get back to work.

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Your Outsourced IT Department

We specialise in supporting companies with 5-50 desktops. We have monitoring and systems in place to give you prompt IT Support Onsite, Remotely or Help Desk Support over the phone. In many cases we are aware of a support issue that could lead to costly downtime – and have it fixed – before you even noticed…

For Superstar Support

Partner With An Award Winning Team

We are an award winning company in business for over 17 years. Our staff are trained to be courteous, prompt and to explain technical things simply so that you can understand what’s going on.

Accountable Through Monthly Reporting

We ensure that we are responsible for your IT environment. Our monthly reporting gives you a quick and simple look into how your systems are performing and any recommendations for improvement we may have.

Your Own Customer Portal

We give you your own secure area, where you can view open tickets and their status. You can even update us on a reported issue, or raise a new ticket for our prompt attention.

Scheduled Onsite Visits

You don’t signup and never see us again. We schedule regular monthly or bi-monthly onsite visits so that you can ask questions and give us feedback on what you need.

IT Support Wollongong – Is It Time to Stop Fighting Your IT?

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Web Design for Wollongong

Aftershock partners with natiive

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We are pleased to announce today that a new company and brand has been created to look after the web design and development and online marketing solutions for clients. natiive is a web company being looked after by the web team formerly with Aftershock. We will be looking after your…

Aftershock is now under new Ownership

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We are very pleased to inform you today that as of October 2nd, Aftershock has been purchased by Assett Professional Services in Wollongong. Matt Wilson, who has run the company since it’s founding in 1997 has expressed his pleasure that the Aftershock name which has been recognised as a leading…